How do I perform a crypto.com login?

Open the official Crypto.com app or website, click Log In, enter your registered email or phone number and password, then complete any two-factor authentication prompts.

What if I forget my Crypto.com password?

Use the 'Forgot password' link on the login screen to request a reset email. If you don't receive it, check spam folders or contact support after confirming your registered email address.

How can I recover access when I lose my 2FA device?

Use the recovery codes saved during setup. If you did not save recovery codes, open a support ticket and follow the platform's identity verification and recovery steps.

Crypto.com Login — High-Rated Guide to Secure Sign-In

A practical, high-rated crypto.com login resource: step-by-step sign-in, two-factor authentication (2FA), account recovery, and tested fixes for the most common access issues.

Why this guide is high-rated: It collects proven troubleshooting steps used by security teams, prioritizes safe recovery flows, and includes clear, actionable checklists for both beginners and experienced users.

View login steps See FAQs

Note: this is an independent guide for crypto.com login. Always confirm you are on the official Crypto.com domain or the official mobile app before entering credentials.

How to log in to Crypto.com — step-by-step

These instructions cover both the mobile app and the web login flow. Read the full section for troubleshooting tips if any step fails.

Open the official channel. Only use the official Crypto.com mobile app from your store, or type https://crypto.com into your browser. Do not follow login links from unsolicited emails.
Enter your identification. Use your registered email address or phone number. If you have multiple accounts, use the exact email associated with the account.
Type your password. Use a password manager to paste rather than type — it reduces typos and phishing risk.
Complete 2FA. If 2FA is enabled, enter the temporary code from your authenticator app (recommended) or the SMS/voice code if that's your configured method.
Approve device notifications. New devices may require email or push verification. Allow the verification request only if you initiated the sign-in.

If login fails — first quick checks

Check your internet connection and try a different network (mobile data vs Wi-Fi).
Ensure your device clock is correct (authenticator apps rely on accurate time).
Try password autofill or copy/paste from your password manager to avoid typos.

Screenshots & accessibility notes

The app UI can change. Look for the "Log In" action in the app's entry screen or web header. Use accessible features (screen reader, larger type) available on your device if needed.

Account recovery: stepwise, safe, and high-rated

Recovery should prioritize verified identity and avoid social engineering. Follow these steps to regain access while keeping your funds safe.

1. Password reset

Use the 'Forgot password' flow on the official login page. You will receive a reset email — check spam and promotions folders. The reset link is time-limited; act quickly.

2. Lost 2FA device

If you still have your recovery codes (saved when you enabled 2FA) use them to restore access. If you do not have codes, open an official support request and be prepared to complete identity verification steps (ID documents, selfies, transactional history).

3. Compromised email

If your registered email is compromised, recover or transfer that email first. Crypto platforms typically verify control of the registered email during recovery flows.

4. Contact support safely

Open support tickets only through the official support link in the app or on the official site. Never share your password, full 2FA codes, or seed phrases in support tickets.

Frequently asked questions (FAQ)

Is SMS 2FA safe?

SMS provides an additional layer but is vulnerable to SIM-swap attacks. Use an authenticator app for higher security.

How long do password reset emails take?

Usually a few minutes. If not received within 30 minutes, check spam folders and then contact support via the official app. Do not request multiple resets rapidly — some platforms throttle requests.

What if my account is locked after multiple attempts?

Temporary locks are common. Follow the on-screen instructions and wait the cooldown. If the lock persists, contact support and provide requested identity verification documents.

Contact & further resources

For unresolved issues, use Crypto.com's official support channels inside the app or on the official website. Replace the placeholder below with your support contact if you are publishing this guide for your site.

Support email (placeholder): support@example.com

Official domain to verify: https://crypto.com